FAQ's
Find answers to common questions about our resort, including booking, check-in, facilities, dining, and activities. Our FAQ section helps you plan a comfortable and enjoyable stay with us.
Welcome to our FAQ section! We understand that planning your perfect getaway involves many questions, and we’re here to help. Below you’ll find answers to some of the most common inquiries about our resort, including details on accommodations, amenities, bookings, dining, and more. Whether you’re a first-time guest or a returning visitor, we want to make sure your experience is smooth and enjoyable from start to finish.
If you don’t see your question here, feel free to contact our team directly — we’re always happy to assist!
Q. What are the check-in and check-out timings?
Answer :
Check-in: 2:00 P.M.
Check-out: 12:00 Noon
Early check-in or late check-out may be available upon request, subject to availability.
Q. Is Wi-Fi available at the resort?
Answer :
Yes, complimentary Wi-Fi is available for all guests.
Q. Do you offer room service? What are the hours?
Answer :
Yes, we offer morning 6:30A.M to 10:00P.M room service.
Q. Do you offer transportation services?
Answer :
Yes, we provide airport transfers and local sightseeing transportation upon request. Additional charges may apply.
Q. Does the resort have a restaurant?
Answer :
Yes, Dhanshree Resort has an in-house restaurant that serves a variety of delicious cuisines, including local, Indian, and international dishes.
Q. Do you allow smoking on property? In the rooms?
Answer :
No, We don’t allow smoking in all the rooms
Q. Do you have intercom in rooms & how much it cost?
Answer :
Yes, we have and it comes in the hotel facilities, we do not charge for it.
Q. Do you offer transportation services?
Answer :
Yes, the hotel offers a car rental service.
Q. Do you have a business center?
Answer :
No, We don’t have a business center
Q. Do you have onsite parking? How much is parking? Is it included in my room rate?
Answer :
Yes, we have a onsite parking and we do not charge for it.
Will your rooms allow rollaway beds? Is there a charge?
Answer :
Yes. We provide rollaway beds and we do charge Rs.700/- extra for that
What is the minimum age requirement to check in to the room?
Answer :
There is no age limit to check in to the room
What is your cancellation/deposit policy?
Answer :
You can cancell reservation via telephone or e-mail atleast 15 days before booking date and you can deposit through bank account
Is my id/passport required at check in?
Answer :
Yes. ID/Passport required to check in to the room
Can I check in with my debit card?
Answer :
No, we don’t have that facility right now
I have questions about my bill. Who do I call?
Answer :
If yo will have any questions regarding your bill, you can call us at 0377626250
What forms of payment are accepted to pay for my room?
Answer :
Cash and bank account transfer.
To which bank account of yours i can pay the booking amount?
Answer :
You can pay at our bank account = Dhanshree Resort, Account Number = 11647510379, IFSC Code SBIN0009403, SBI, Kohora Branch, Assam
How can I make a reservation?
Answer :
You can book a stay through:
- Our official website
- Online travel platforms
- Direct call or email
Can I host events or conferences at the resort?
Answer :
Yes, Dhanshree Resort offers event venues for weddings, conferences, and corporate gatherings with catering and decoration services.
